“worst customer service
customer service is very bad when you notice slippage and spread and report it on very first you are trading they don't give enough attention when that same things keeps happening you get frustrated obviously you are gonna give 1 star review, then will later reach out for solution to reach out on account team help team all those emails at the end of the resolution is nothing no trades reversed nothing and this things i had pointed out on very first day its not like am giving this comment after breaching my account my conversation thread are enough of proof i reached out on very first day thats its happening you will always gets reasons market price, liquidity available, no perfect fill i mean mt5 prop firm there are lot its not that hard to fix the spread if its applying while even closing trades not just opening which automatically increases your losses”
“First Payout
I got my first payout of my 100k account and was fast and amazing customer support”
“Bad, why riject
Bad, riject”
“I'm very satisfied with the customer service at FundingTraders. The customer support team stood by me throughout my situation and genuinely tried to help me in every possible way.
They listened to my concerns, reviewed my case, and ultimately helped resolve my issue. I really appreciate the support, professionalism, and effort they showed.
Thank you to the FundingTraders customer service team for your help and for standing by me throughout the process”
“SCAM
901 Pennsylvania Ave, Suite 3-440, Miami Beach, FL 33139, United States. If you buy from them, you lose out-same owner, same address, same scam #FundingFutures, and that's it. Stan G.K”
“5 stars all around!
My experience from FT has always been great in my opinion from the platform it's self to the workers at the company. They definitely pay but they are also strict about their rules. A lot of people get on here trying to bash them but they genuinely pay out the people that take their time to follow directions and do everything correctly(JUST READ THE FAQ!!!) it's not complicated to follow rules to get a payout. The speed of the payout wasn't very fast but ONLY because their 3rd party payout processors were down and I used RISE so I had to wait for almost 2 weeks for things to get fixed instead of the typical 48 hours that they tell people but that isn't their fault. Other than that this really is a 5 star. The CEO Stan keeps it real with all of his traders and rewards who does things the correct way. Very trustworthy and doesn't like to hide things from his traders to make them better. I can genuinely say after you get past all the rules you start to realize they're actually doing all those things for your own benefit in the long run. So yes I'm going to continue trading with FT for a little bit and then move on to FT PRIME their A-List because I'd love to see what it's about! I'm excited to be trading for a company so well put together.”
“For 2-3 years of hard work
For nearly 2-3 years, I bounced between Challenge Phase 1, Phase 2, and Instant Funding, failing more times than I can count. This year, I finally broke through, passed, and received my very first payout. It was one of the most rewarding moments of my trading journey. Looking back, I realize those years weren't wasted. They taught me discipline, risk management, patience, and consistency. I've grown not only as a trader but also as a person. Every setback became a lesson, and every challenge pushed me to improve. One thing I truly appreciate about FundingTraders is how their risk and support teams operate. Many firms seem to look for any opportunity to fail traders over the smallest mistake. My experience has been different. They enforce the rules fairly, but they also understand that traders are human. I've received several warnings over time, and instead of immediately ending my journey, they gave me the opportunity to correct my mistakes and become a better trader. I took those warnings seriously, made the necessary changes, and I can genuinely see positive improvements in my trading. Overall, I'm grateful to FundingTraders for giving traders like me the opportunity to grow. Thank you for being part of my journey and for providing a path where discipline and persistence are rewarded. I truly appreciate everything I've learned along the way, and I have no doubts about continuing my journey with your firm.”
“Payout payed, account refund not payed
Got my first payout with them around end of may 2026. The payout came fast and response was fast but they promised to refund the amount that I payed for the account. 2 months of e-mailing and stuff led me to nothing. Everytime the same promise that they would check with the finance department and come back to me within 48 hours.
Almost 2 months later still no refund on my card. Now they are not responding anymore...
Still funded with them so let's see what's going on.
Was waiting for the refund so I could give them a good review but after 2 months it's time to let people know they probably should look further and go with a more professional prop firm. Because this gives no good experience and no trust in the firm.”
“Inconsistent Rules, Sudden deletion of accounts, MULTIPLE downtimes on change of servers
Im too tired to give the full complaint . Here is the gist, i am even too lazy to compile all the images i have against them, Granted, i failed do to a bad LONG TERM strategy. They have multiple problems. Just to give u a context, I WAS there when the legacy accounts where still present, and due to my strat entering daily, i managed to stay for 2 years. COMPLAINTS: 1. They cancel your accounts RANDOMLY, with no explanation, and just says "it is with the system" and no just compensation 2. Check their discord, when i started you can freely reach them, now, WORDS ARE BANNED in the general forum 3. The LEGACY ACCOUNT was FORCIBLY CHANGED. (check the previous rules on it) and they FORCIBLY change it to CONSISTENCY RULES. I get it, but u did not honor your initial rules that I GOT when YOU FIRST STARTED 4. They changed servers 7-9 times, i could no longer count. 5. I got a fail , and I am STILL in less than 8-9%. Honestly, i am already tired of CALLING THEIR SUPPORT. I know my chances are slim, but I am just happy this is over
TO WHOEVER IS WATCHING, I IMPLORE YOU, BE VERY CAREFUL WITH THIS PROPFIRM, and yup, ive sinked about $1000 + on the challenges. Take my advice with a grain of salt. Try them , but be wary of them. And nope, i am not using my real account in reporting this. If they ever defend themselves (which i am sure they will) then watch their explanation very carefully. Watch for accountability.”
“They are scammers stay alert of this propfirm!!! I set a limit and after a while price reached my entry when the price reached my limit the entry or the limit was not activated and when executed i my entry manually it started with 1% drawdown without price moving anywhere and when I closed the trade immediately the loss was 2.2% of my account. What was that ?”
